TRAINING ONLINE COMMUNICATION, ASSERTIVENESS AND CONFLICT MANAGEMENT

TRAINING WEBINAR KOMUNIKASI, ASERTIF, DAN PENGELOLAAN KONFLIK

TRAINING EMOTIONAL INTELLIGENCE UNTUK PRAKERJA

TRAINING OBJECTIVE : pelatihan KOMUNIKASI, ASERTIF, DAN PENGELOLAAN KONFLIK online

   * Understand why people communicate and behave differently
   * Be more assertive in dealing with other in most situations
   * More understand on human feeling, thinking and behaviour
   * Successfully resolving conflicts
   * Be prepared to manage conflict involve bosses, peers and sub ordinates

MATERIAL OUTLINE COMMUNICATION, ASSERTIVENESS AND CONFLICT MANAGEMENT : pelatihan emotional intelligence online

1. Knowing yourself before knowing others
   + Effective Communication
   + How to manage a good massage
  2. Developing your emotional intelligence
  3. Empathy Communications
   +  Listening not hearing
   + Becoming Interactive Listener
   + Becoming massage centre  vs  speaker centred
   + Planning, organize meetting and presentation
  4. Advantages of assertives behaviour and why you should develop the skills
  5. Being assertive in difficult situation
   + Positive Thinking and creative
   + Presentations overview
  6. Interpersonal Communication and team work
   +   Small group dynamic
   + Problem solving in a small group setting
  7. Managing Conflik using assertive behaviour
  8. Presenting creating hard feeling
  9. Handling Objection and criticisms in team environment
10. Handling Objection or respons of the audience

PARTICIPANS : pelatihan Positive Thinking and creative online

All Staff, Sepervisor, Secretary,  Manager yang berkepentingan untuk berkomunikasi dan penanganan konflik dengan lebih baik/efisien
 

Trainer : Bapak Arief Adinoto, S.E dan Tim

Jadwal pelatihan :

Batch 1 : 20 – 21 Januari 2026

Batch 2 : 10 – 11 Februari 2026

Batch 3 : 3 – 4 Maret 2026

Batch 4 : 14 – 15 April 2026

batch 5 : 19 – 20 Mei 2026

batch 6 : 24 – 25 Juni 2026

batch 7 : 8 – 9 Juli 2026

batch 8 : 19 – 20 Agustus 2026

batch 9 : 16 – 17 September 2026

batch 10 : 7 – 8 Oktober 2026

batch 11 : 18 – 19 November 2026

batch 12 : 9 – 10 Desember 2026

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