TRAINING ONLINE CHANGE AND CONFLICT MANAGEMENT AND DEALING WITH DIFFICULT PEOPLE
TRAINING WEBINAR MANAJEMEN PERUBAHAN DAN KONFLIK
TRAINING DEALING WITH DIFFICULT PEOPLE UNTUK PRAKERJA
CONFLICT AND CHANGE MANAGEMENT TRAINING OBJECTIVE pelatihan manajemen perubahan dan konflik online
* Understand conflict and how to manage conflict, change & handling
difficult people
* Successfully resolving conflicts
* Be more assertive in dealing with others in most situations
* More understand on human feeling, thinking and behaviour
CONFLICT AND CHANGE MANAGEMENT TRAINING OUTLINE pelatihan dealing with difficult people online
1. Conflict
2. Managing Conflict
3. Knowing yourself before knowing others
4. Knowing characteristics of difficult people
5. Developing your emotional intelligence
6. Positive Mental Attitudes
7. Handling objections
8. Balance of power ( physical, mental and verbal )
9. Communication
* Empathy Communications
* Effective Communication
* How to manage a good message
* Effective Communication
* How to manage a good message
* Listening not hearing
* Becoming interactive listener
* Becoming message centred vs speaker centred
10. Negotiation Skill
11. Four Basic Climates that can exist during a dealing
12. Negotiation Planning Power
13. The Role of Supervisor : Today & Future
14. Discussion & Conclusion
15. Closing
WHO SHOULD ATTEND pelatihan manajemen konflik online
All Staff, Supervisor, or Manager who want to improve their
qualification, working ability and personal power.
Trainer : Bapak Arief Adinoto, S.E dan Tim
Jadwal pelatihan :
Batch 1 : 20 – 21 Januari 2026
Batch 2 : 10 – 11 Februari 2026
Batch 3 : 3 – 4 Maret 2026
Batch 4 : 14 – 15 April 2026
batch 5 : 19 – 20 Mei 2026
batch 6 : 24 – 25 Juni 2026
batch 7 : 8 – 9 Juli 2026
batch 8 : 19 – 20 Agustus 2026
batch 9 : 16 – 17 September 2026
batch 10 : 7 – 8 Oktober 2026
batch 11 : 18 – 19 November 2026
batch 12 : 9 – 10 Desember 2026
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